Privacy Policy

1. Who We Are

Competitor Patrol ("we," "our," "us") operates the competitor monitoring platform at competitorpatrol.com. If you have any questions about this policy, contact us at [email protected].

2. Information We Collect

We collect only what is necessary to provide the service:

Data	When collected	Why
Email address	When you submit a free analysis or sign up	To deliver reports and alerts
Competitor URL(s)	When you request an analysis	To run monitoring on your behalf
Usage data (pages visited, actions taken)	Automatically via analytics	To improve the platform
Account credentials	When you create an account	To authenticate you

We do not collect payment card details directly — billing, if applicable, is handled by third-party processors.

3. How We Use Your Information

• To deliver competitor analysis reports and monitoring alerts to your inbox
• To operate and maintain your account and dashboard
• To improve the accuracy and coverage of our monitoring
• To respond to your support requests
• To send service-related communications (e.g. subscription updates)

We do not sell your personal data to third parties. We do not use your data for advertising.

4. Third-Party Services

We use the following third-party tools that may process your data:

• Microsoft Clarity — session analytics and heatmaps (anonymised). Microsoft Privacy Statement.
• Email delivery provider — used to send reports and alerts to your address.
• Hosting infrastructure — servers that store and process your data.

Each third party is bound by their own privacy policy. We select providers that meet reasonable data protection standards.

5. Cookies

We use minimal cookies to keep you signed in (session cookie) and to support analytics (Microsoft Clarity). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect your ability to sign in.

6. Data We Monitor (Competitor Data)

As part of the service, we collect and process publicly available information about the competitors you ask us to monitor — such as website content, social media posts, and publicly visible hiring activity. This data belongs to third parties. We collect it in compliance with applicable laws and process it solely to provide the monitoring service to you.

Competitor Patrol is not affiliated with, endorsed by, or associated with any companies being monitored.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. If you close your account or request deletion, we will delete your personal data within 30 days, except where retention is required by law.

Competitor analysis data (reports, alerts) may be retained for up to 12 months to support your dashboard history.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, email us at [email protected].

9. Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security, but we take reasonable precautions to protect your information.

10. Children's Privacy

Competitor Patrol is not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have done so in error, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice on the platform. Continued use of the service after changes take effect constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions or requests, contact us at [email protected].